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Frequently asked questions.

How does counselling work?

Counselling is a unique experience that varies from person to person. It typically involves discussing challenges, hopes, fears, and goals. Sessions may include psychoeducation around tools and techniques to practice, assigning CBT homework to build awareness, or utilizing expressive techniques such as art therapy. Our goal is to build a therapeutic alliance with you rooted in transparency, empathy, integrity, and safety. The counselling room (virtual or otherwise) is a safe space for you to process strong emotions free of judgement. 

Who does counselling work for?

Counselling can work for anyone who is willing to do the work of looking within themselves to understand their patterns of behaviour. Sometimes, this process can be difficult, but with counselling, you are not alone. The goal of therapy is to embark on this journey with a professional who can create a safe and compassionate environment to help support you on your path to inner peace.

How many sessions do I need to feel better?

Just like each person is unique, everyone's needs are unique. The length of time a client chooses to spend in therapy is a personal decision, and one that will be informed by their goals, challenges, and logistical factors. 

What is your cancellation policy?

We have a firm 24 hour cancellation policy. Sessions cancelled within that 24 hour window will be billed at the full rate. This policy also applies to no-shows and sessions where a client chooses to end early.

Do you do direct billing?

We are not equipped for direct billing at this time. Sessions will be billed to the client, who can then submit for reimbursement with their insurance provider if applicable. 

What methods of payment do you accept?

At this time, we are only accepting e-transfers.

What is a therapeutically applied tabletop role-playing game?

Tabletop role-playing games (TTRPGs) have existed for decades and, despite the advent of technology, have seen a resurgence in recent years thanks to popular culture (eg: Stranger Things, The Big Bang Theory, Critical Role). Therapeutically-applied tabletop role-playing games utilize traditional TTRPG rules as a conduit for player engagement. Using a game like Dungeons & Dragons allows participants to step into the safety of the magic circle, an intangible space where individuals can engage in play, identity exploration, and skill practice without the fear of judgement. Most importantly, a therapeutically-applied table top role-playing game is facilitated by a trained, mental health professional who can ensure all individuals are respected, guide learning, and encourage integration and processing at the end of each session. 

What are the benefits of therapeutically applied tabletop role-playing games (TA-RPGs)?

Emerging research is finding that participants can benefit from improved interpersonal skills, creative problem solving, and skill acquisition. The use of TA-RPGs also share similarities with more researched areas of studies such as play therapy and simulation training.

Who can therapeutically applied tabletop role-playing games benefit?

Any individual who is capable of understanding the rules of the game and who has a desire to engage in TA-RPGs may find this program beneficial. Although a diagnosis is not necessary to benefit from TA-RPGs, they have been shown to assist individuals who are on the autism spectrum and who have diagnoses including anxiety, depression, attention deficit (hyperactivity) disorder, and post-traumatic stress disorder. 

Can I join as a drop in?

Unfortunately no. These are closed groups that focus and rely on relationship building. Having folks drop in and out affects players' ability to develop relationships and comfort over the quarter. However, each quarter "resets" and new players can join a cohort who may already know each other.

Do I have to pay for the full quarter?

Yes. A payment plan may be arranged upon discussion, but we do require payment for the full quarter. We keep our groups small so everyone has ample time to participate, but this means that the group relies on everyone's consistent attendance. 

Will I get a refund if I miss a session?

We ask that participants pay for the full quarter up front, and missed sessions will not be refunded. In extraordinary circumstances we may be able to credit you for a future quarter. We ask for as much notice as possible should a participant need to be absent. Please contact us if you have questions.

Do you offer individual counselling for group participants?

Yes! Our group participants are welcome to explore individual sessions in addition to their group involvement. It is not mandatory for group participants to also engage in individual counselling with a counsellor at Kith Counselling, but it is an available option. Contact us for more information.

Are your services covered by insurance?

Maybe! Individual counselling sessions with a registered clinical counsellor (RCC) may be covered in part or full by your insurance company, however, we do not handle direct billing. Please contact your insurance company for more information. 

Our therapeutically applied groups are not considered group counselling sessions and are therefore, to our knowledge, not covered by any insurance companies. 

Let's work together.

Still have questions? Contact us for a complimentary 15 minute phone consultation.

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