How does counselling work?

Counselling is a unique experience that varies from person to person. It typically involves discussing challenges, hopes, fears, and goals. Sessions may include psychoeducation around tools and techniques to practice, assigning CBT homework to build awareness, or utilizing expressive techniques such as art therapy. Our goal is to build a therapeutic alliance with you rooted in transparency, empathy, integrity, and safety. The counselling room (virtual or otherwise) is a safe space for you to process strong emotions free of judgement.

Who does counselling work for?

Counselling can work for anyone who is willing to do the work of looking within themselves to understand their patterns of behaviour. Sometimes, this process can be difficult, but with counselling, you are not alone. The goal of therapy is to embark on this journey with a professional who can create a safe and compassionate environment to help support you on your path to inner peace.

How many sessions do I need to feel better?

Just like each person is unique, everyone's needs are unique. The length of time a client chooses to spend in therapy is a personal decision, and one that will be informed by their goals, challenges, and logistical factors. 

What is your cancellation policy?

We have a firm 24 hour cancellation policy. Sessions cancelled within that 24 hour window will be billed at the full rate. This policy also applies to no-shows and sessions where a client chooses to end early.

Do you do direct billing?

We are not equipped for direct billing at this time. Sessions will be billed to the client, who can then submit for reimbursement with their insurance provider if applicable. 

What methods of payment do you accept?

We accept payment via credit card, and can accept e-transfer if necessary.